We respect your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices when using our mobile application.

1. Information We Collect

We may collect the following categories of data:

  • Account information: name, email address, user ID, profile photo, and sign-in provider details.

  • Profile and professional details: information you choose to add to your profile.

  • User content: posts, comments, announcements, images, and other content you upload.

  • Communications and support data: messages or reports you send to us.

  • Device and app data: device type, operating system, app version, crash/diagnostic data, and usage analytics.

  • Notification data: push notification token and notification preferences.

  • Location-related data: location information you explicitly provide in posts or links (and map display data where applicable).

2. How We Use Information

We use collected information to:

  • Create and manage user accounts.

  • Provide core app features (forum, announcements, profiles, media uploads).

  • Display and moderate user-generated content.

  • Send service and push notifications.

  • Improve app performance, reliability, and security.

  • Prevent abuse, fraud, and policy violations.

  • Comply with legal obligations.

3. Legal Bases (where applicable)

Depending on your location, we process data based on:

  • Your consent.

  • Performance of a contract (providing app services).

  • Legitimate interests (security, analytics, product improvement).

  • Compliance with legal obligations.

4. Sharing of Information

We do not sell personal data. We may share data with:

  • Service providers that help operate the app (e.g., cloud hosting, authentication, storage, analytics, notifications, maps).

  • Legal authorities when required by law or to protect rights, safety, or security.

  • Other users, for content you choose to post publicly in the app.

5. Third-Party Services

The app may use third-party services such as:

  • Firebase (Authentication, Firestore, Storage, Cloud Functions, Messaging, Analytics)

  • Google Sign-In / Apple Sign-In

  • Google Maps services

These providers process data under their own privacy terms.

6. Data Retention

We retain personal data only as long as needed to provide services, comply with law, resolve disputes, and enforce agreements. You may request deletion of your account and associated data, subject to legal or legitimate retention needs.

7. Security

We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data.

  • Correct inaccurate data.

  • Delete your data.

  • Restrict or object to certain processing.

  • Withdraw consent (where processing is consent-based).

  • Request data portability.

To exercise rights, contact us at: [YOUR CONTACT EMAIL].

9. Children’s Privacy

The app is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children without required consent.

10. International Transfers

Your information may be processed in countries other than your own. We take steps to protect data in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version in the app/store listing and update the effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

  • Email: sudanmedicalmarket@gmail.com

  • App name: Sudanese Dental Community

  • Developer: Ahmed Sameir Mohamed Ali