Last updated: 17 August 2026
This Privacy Policy describes how information is handled on the Pack it up, Pack it in support website located at [website URL] ("the Site"). This policy covers the Site only. For information about how the Pack it up, Pack it in mobile app handles data, please see the [App Privacy Policy]([link to app privacy policy]).
If you contact us (for example, via a contact form or by emailing us directly), we collect the information you provide, such as your name, email address, and the contents of your message. We use this information solely to respond to your inquiry and do not use it for any other purpose.
Automatically collected information. Like most websites, our hosting provider may automatically log basic technical information when you visit the Site, such as your IP address, browser type, device type, pages visited, and the date/time of your visit. This is standard server log data used for security and to understand basic site traffic, and is not used to personally identify you.
The Site does not use cookies for advertising or tracking purposes.
Any information collected through the Site (such as a contact form submission) is used only to:
Respond to your questions or support requests
Maintain and improve the security and functionality of the Site
We do not sell, rent, or share this information with third parties for marketing purposes.
The Site may contain links to third-party sites (such as the App Store). We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies separately.
We retain contact form submissions or support emails only as long as necessary to respond to and resolve your inquiry, after which they may be deleted.
The Site is not directed at children, and we do not knowingly collect personal information from children through the Site.
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.
If you have questions about this Privacy Policy or the Site, you can contact us through the website feedback form.